How it works - Away Digital Teams

From consultation to onboarded in 6 steps

# 1

Getting to know your business

# 1

Getting to know your business

We start by gaining a clear understanding of your business, goals, and ways of working. This includes learning about:

Your company’s values, goals, and culture.
The structure and dynamics of your local team.
The specific skills, expertise, and qualities you’re looking for in a new team member.

This foundation helps us create a tailored solution that aligns perfectly with your needs.

# 2

Sourcing exceptional talent in Vietnam

# 2

Sourcing exceptional talent in Vietnam

Once we’ve mapped out your requirements, we leverage our deep networks of talent in Vietnam to source the best candidates for your business.

We seek professionals who not only have the right skills but also embody the qualities and values that will fit seamlessly into your team’s culture.

# 3

Screening and vetting candidates

# 3

Screening and vetting candidates

We don’t just stop at finding great candidates – we invest in sourcing top talent that aligns with your business needs and culture. Our internal screening process involves:

Evaluating technical skills, expertise, and experience.
Assessing communication, problem-solving abilities, and cultural fit.
Vetting candidates to ensure they meet your exact specifications and expectations.

Only those who meet our high standards will be presented to you.

# 4

Presenting you with top candidates

# 4

Presenting you with top candidates

After we are confident with our selection, we provide you with a curated shortlist of top-tier candidates. You can:

Interview the candidates to get to know them personally.
Test their capabilities and assess their suitability for the role.

This collaborative process ensures you’re confident in your decision and that the candidate ticks all the boxes.

# 5

Onboarding and setup

# 5

Onboarding and setup

Once you’ve selected the right person for the role, we take care of all the onboarding and set up them in our state of the art office, or in a work from home setting based on your preference.
We ensure they’re equipped with everything they need to hit the ground running, including:

A fully-equipped workspace
(laptop, desk, mouse, and any other tools required).
A comprehensive induction and onboarding into the Away Digital Teams business ensuring they are set up to perform at their best for our clients.

# 6

Ongoing support and management

# 6

Ongoing support and management

After your team member has onboarding we will provide ongoing support. We handle:

HR management, including payroll, compliance, and employee benefits.
Team perks like social sports, celebrations, and cultural events.
Opportunities for growth and development through training and learning programs.

What you manage

Our model is designed to give you full control over your offshore team’s direction, performance, and outcomes - without the overhead of managing sourcing, setup, or admin.

Area

You (strategic leadership)

Away Digital Teams (operational enhancements)

Recruitment

Define role requirement

You set expectations, workflows, and standards specific to your business.

Source, vet, and shortlist candidates and deliver role training

We access Vietnam’s top talent pool and match based on your exact brief. We ensure your team understands your systems – so you don’t waste time re-explaining tasks.

Workflow/task management

Brief and manage day-to-day priorities

You guide the team on tasks, priorities, and feedback – just like in-house.

Support alignment and productivity

We help your team stay on track with tools, processes, and support behind the scenes.

Performance management

Set KPIs and outcomes

You control the outcomes and set clear targets aligned to your goals.

Track progress and flag issues

We monitor performance, report on metrics, and support continuous improvement.

Tools & systems

Choose platforms and tools

You stay on your systems – no changes needed.

Handle all setup and access

We ensure your team has everything they need to operate smoothly.

Communication

Receive direct updates

You communicate directly with your offshore staff.

Remove communication blockers

Your team reports to you directly. We stay behind the scenes and ensure it runs cleanly.

You

(strategic leadership)

Away Digital Teams

(operational enhancements)

Recruitment

Define role requirement

You set expectations, workflows, and standards specific to your business.

Workflow/task management

Brief and manage day-to-day priorities

You guide the team on tasks, priorities, and feedback – just like in-house.

Performance management

Set KPIs and outcomes

You control the outcomes and set clear targets aligned to your goals.

Tools & systems

Choose platforms and tools

You stay on your systems – no changes needed.

Communication

Receive direct updates

You communicate directly with your offshore staff.

Recruitment

Source, vet, and shortlist candidates and deliver role training

We access Vietnam’s top talent pool and match based on your exact brief. We ensure your team understands your systems – so you don’t waste time re-explaining tasks.

Workflow/task management

Support alignment and productivity

We help your team stay on track with tools, processes, and support behind the scenes.

Performance management

Track progress and flag issues

We monitor performance, report on metrics, and support continuous improvement.

Tools & systems

Handle all setup and access

We ensure your team has everything they need to operate smoothly.

Communication

Remove communication blockers

Your team reports to you directly. We stay behind the scenes and ensure it runs cleanly.

Talk to us about your ideal setup

How our process delivers results for clients

Jordan Kagan Gescheit
Co-founder / Co-CEO

Away Digital Teams gave us access to a broader talent pool and helped us fine-tune our processes. The integration was seamless, and the team has been a great asset to our business.