Outsourcing, done better
Higher retention, stronger team integration, and more consistent delivery - this is where Vietnam outperforms other outsourcing markets.
Vietnam vs. the alternatives
Cost matters - and Vietnam is competitive on that front. But the factors that shape long-term offshore performance go further. Here's how the markets compare.
India
Vietnam
Philippines
Eastern Europe
Key facts, by sector
Vietnam's talent market is broad and built for long-term team growth. Here's how it applies to the roles Away Digital Teams places most.
We're not a recruiter.
We're your offshore ops partner.
Traditional recruitment fills the role. Traditional outsourcing takes the work away.
What makes Outsourcing 2.0 different
Pre-vetted talent - not reactive recruitment
Dedicated people & operations support
A locally based Client Success Manager - always reachable
Ho Chi Minh City office - not unmanaged remote work
Built-in performance visibility
From consultation to onboarded
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200+ companies grow faster with our top-tier talent.
Away Digital Teams gave us access to a broader talent pool and helped us fine-tune our processes. The integration was seamless, and the team has been a great asset.
We spoke to about six different organisations, we looked at all of them and my first KPI was:
Will they feel like us?
Will they be an extension of us, as opposed to just another group of people that we just throw work to?
And the earliest sense from Away Digital Teams was genuinely similar ways of thinking about how we approach our team, how we support our team, kind of just that level of just cultural alignment.
…we trialled an overseas team several years ago, but we actually weren’t ready to manage them from Australia, which is a complex task and to be honest since the day we started dealing with Away Teams it’s been nothing but a good experience… We’re finding that the calibre of candidates coming out of Vietnam seem to be exceptional. There’s a great culture that Away Teams are building in Vietnam. We’re all about culture in this organisation and you see it happening in Vietnam, it’s nearly like an extension of who we are, and that’s been integral to the success today.
Frequently asked questions
Will the quality hold up - or will we spend more time reviewing offshore work than if we'd hired locally?
Every partnership includes a locally-based Client Success Manager who stays involved for the life of the engagement, not just through setup. Our high client retention reflects the quality of our work, not just the cost savings we deliver.
What happens when someone leaves? High turnover has burned us before.
Away Digital Teams’ average placed staff tenure is well above the regional average. We pay above-market Vietnamese salaries, and your savings come from the wage differential between Vietnam and your local market — not from underpaying talent.
What about data security? We'd be sharing confidential information offshore.
Enterprise-grade security protocols, enforceable NDAs under both Vietnamese and Australian law, secure VPN environments, and managed device policy as standard. Client data doesn’t sit on personal devices or unsecured networks.
What's actually included in the price? We're worried hidden costs will erode the savings.
All-inclusive – salary, employer contributions, workspace, IT, HR management, Team Lead, and Client Success Manager in one monthly invoice. No setup fees. No add-ons. We model your full savings projection before you sign.
Talk to our team
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