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From hello to hired
in 4 steps
with Away Digital Teams

From consultation to onboarded in 4 steps

# 1

Getting to know your business

# 1

Getting to know your business

We start by gaining a clear understanding of your business, goals, and ways of working. This includes learning about:

  • Your company’s values, goals, and culture.
  • The structure and dynamics of your local team.
  • The specific skills, expertise, and qualities you’re looking for.

This foundation allows us to design a tailored hiring approach that aligns closely with your needs.

# 2

Sourcing, screening, and vetting talent

# 2

Sourcing, screening, and vetting talent

Once requirements are defined, we leverage our deep talent networks in Vietnam to source exceptional candidates.

Our internal screening and vetting process includes:

  • Evaluating technical skills, experience, and expertise.
  • Assessing communication skills, problem-solving ability, and cultural fit.
  • Ensuring candidates meet your exact specifications and expectations.

Only candidates who meet our high standards move forward.

# 3

Presenting you with top candidates

# 3

Presenting you with top candidates

We provide you with a curated shortlist of top-tier candidates. You can:

  • Interview candidates to get to know them personally
  • Test their capabilities and assess role fit

This collaborative step ensures you’re confident in your hiring decision.

# 4

Onboarding, setup, and ongoing support

# 4

Onboarding, setup, and ongoing support

Once you’ve selected the right candidate, we manage the full onboarding process, including setup in our office or a work-from-home arrangement.

We also provide ongoing support, handling:

  • HR management, payroll, compliance, and benefits.
  • Workspace setup and tools (laptop, desk, mouse, and any other tools required).
  • Team engagement, learning, and development programs.
  • Team perks like social sports, celebrations, and cultural events.

This ensures your team members are supported, engaged, and set up for long-term success.

Here are what great fits look like

Every match is intentional. We look beyond job titles to connect you with professionals who fit seamlessly, aligned with your tools, workflows, and culture. Our offshore talent brings clarity, precision, and consistency that strengthen how your business operates.
Nhi -  General accountant

Nhi - General accountant

Senior (6+ years)
Ensures financial accuracy and compliance across reporting, tax preparation, and month-end processes. Brings strategic insight to financial data, equipping leadership with the clarity needed for confident, informed decisions.
Xero QuickBooks MYOB SAP Microsoft Excel
Long - Customer service <br>representative

Long - Customer service
representative

Intermediate (3+ years)
Acts as the first line of support for your customers, resolving queries, processing orders, and handling complaints with professionalism and care. Builds trust through clear, consistent communication and a strong service mindset.
Jira Service Management Freshservice Zoho Desk TeamViewer Microsoft 365
Dung -  QA manual & automation

Dung - QA manual & automation

Junior (1-2 years)
Supports testing efforts by executing test cases, reporting bugs, and assisting in quality checks. Works with senior testers and developers to help keep releases reliable and user-ready.
Jira TestRail Postman Selenium
Ready to see how the right fit can transform your performance?

What you manage

Our model is designed to give you full control over your offshore team’s direction, performance, and outcomes - without the overhead of managing sourcing, setup, or admin.
Area
You (strategic leadership)
Away Digital Teams (operational enhancements)
Recruitment

Define role requirement

You set expectations, workflows, and standards specific to your business.

Source, vet, and shortlist candidates and deliver role training

We access Vietnam’s top talent pool and match based on your exact brief. We ensure your team understands your systems – so you don’t waste time re-explaining tasks.

Workflow/task management

Brief and manage day-to-day priorities

You guide the team on tasks, priorities, and feedback – just like in-house.

Support alignment and productivity

We help your team stay on track with tools, processes, and support behind the scenes.

Performance management

Set KPIs and outcomes

You control the outcomes and set clear targets aligned to your goals.

Track progress and flag issues

We monitor performance, report on metrics, and support continuous improvement.

Tools & systems

Choose platforms and tools

You stay on your systems – no changes needed.

Handle all setup and access

We ensure your team has everything they need to operate smoothly.

Communication

Receive direct updates

You communicate directly with your offshore staff.

Remove communication blockers

Your team reports to you directly. We stay behind the scenes and ensure it runs cleanly.

Recruitment

Define role requirement

You set expectations, workflows, and standards specific to your business.

Workflow/task management

Brief and manage day-to-day priorities

You guide the team on tasks, priorities, and feedback – just like in-house.

Performance management

Set KPIs and outcomes

You control the outcomes and set clear targets aligned to your goals.

Tools & systems

Choose platforms and tools

You stay on your systems – no changes needed.

Communication

Receive direct updates

You communicate directly with your offshore staff.

Recruitment

Source, vet, and shortlist candidates and deliver role training

We access Vietnam’s top talent pool and match based on your exact brief. We ensure your team understands your systems – so you don’t waste time re-explaining tasks.

Workflow/task management

Support alignment and productivity

We help your team stay on track with tools, processes, and support behind the scenes.

Performance management

Track progress and flag issues

We monitor performance, report on metrics, and support continuous improvement.

Tools & systems

Handle all setup and access

We ensure your team has everything they need to operate smoothly.

Communication

Remove communication blockers

Your team reports to you directly. We stay behind the scenes and ensure it runs cleanly.

How our process delivers results for clients

Jordan Kagan Gescheit
Co-founder / Co-CEO

Away Digital Teams gave us access to a broader talent pool and helped us fine-tune our processes. The integration was seamless, and the team has been a great asset to our business.

Talk to our team

Need full-time dedicated staff?
Drop your info, and we’ll reach out within a day to arrange a chat .

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