Hire Sales Support Specialists
with Away Digital Teams
Drive sales efficiency with knowledgeable Sales Support professionals.
Outsourced Sales Support professionals provide essential assistance to your sales team, ensuring smooth operations and improved client satisfaction.
How can outsourced Sales Support professionals help your business?
Client communication
Proposal preparation
CRM management
Sales tracking
Order processing
Lead generation
Collaboration
Level up your sales support operations with the right team
Junior
- Track leads, update CRM records, schedule meetings, and prepare simple quotes or order forms.
- Respond to routine inquiries and status checks, route complex requests to the right owner.
- Maintain tidy data and files so reps and managers have what they need, when they need it.
Intermediate
- Build quotes, process orders, and coordinate handoffs with finance, ops, and customer success.
- Keep CRM and assets current, spot inconsistencies, clean lists, and surface trends to the team.
- Prepare sales reports and pipeline summaries, align calendars, follow-ups, and reminders for the field.
Senior
- Oversee complex quotes and large orders, stabilize processes for pricing, approvals, and contracts.
- Improve tooling and workflows with sales ops: dashboards, data standards, and documentation that scale.
- Coach juniors on best practices and communicate clear recommendations to sales leadership.
Leverage the best tools for optimal results
will be proficient with all of the best tools for sales support.
200+ companies grow faster with our top-tier talent.
Away Digital Teams gave us access to a broader talent pool and helped us fine-tune our processes. The integration was seamless, and the team has been a great asset.
We spoke to about six different organisations, we looked at all of them and my first KPI was:
Will they feel like us?
Will they be an extension of us, as opposed to just another group of people that we just throw work to?
And the earliest sense from Away Digital Teams was genuinely similar ways of thinking about how we approach our team, how we support our team, kind of just that level of just cultural alignment.
…we trialled an overseas team several years ago, but we actually weren’t ready to manage them from Australia, which is a complex task and to be honest since the day we started dealing with Away Teams it’s been nothing but a good experience… We’re finding that the calibre of candidates coming out of Vietnam seem to be exceptional. There’s a great culture that Away Teams are building in Vietnam. We’re all about culture in this organisation and you see it happening in Vietnam, it’s nearly like an extension of who we are, and that’s been integral to the success today.
Talk to our team
Need full-time dedicated staff?
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Sales Support: FAQs
What tasks can an outsourced sales support team handle?
An outsourced sales support team can manage key functions like lead generation, appointment setting, CRM management, and customer communication. They help streamline sales processes by handling administrative tasks, data entry, and market research, allowing your in-house team to focus on core sales activities. This improves efficiency, reduces operational costs, and enhances overall sales performance.
How will the outsourced sales support team communicate with my internal team?
Effective communication between your internal team and an offshore sales support team requires clear channels, regular check-ins, and the right technology. Tools like instant messaging, video conferencing, and project management platforms streamline interactions, support real-time collaboration, and keep everyone aligned on shared goals. These practices foster transparency, build trust, and ensure accountability across both internal and external teams.
How should an outsourced sales support team be integrated with existing processes?
To successfully integrate an outsourced sales support team, it’s essential to prioritize effective communication, set clear expectations from the start, and build collaborative workflows. Equip them with the tools, training, and access they need to align closely with your internal processes. Regular check-ins, shared platforms, and alignment on KPIs ensure the outsourced team functions as a seamless extension of your in-house operation.