BACKHiring has never been easy, and for many U.S. companies, the pressure to scale quickly while keeping costs in check is only getting tougher. That’s why outsourcing has become such a powerful lever, 65% of businesses say it helps them focus on their core functions.
Vietnam is increasingly on the radar. Its outsourcing market is projected to surpass USD 808.56 million by 2030, reflecting a clear shift in where businesses are finding both capability and value.
Competitive costs, a strong talent base, and cultural alignment are making it an attractive choice for U.S. companies building long-term teams.
As a Vietnam-based provider, Away Digital Teams (ADT) helps U.S. businesses build dedicated offshore teams that bring real capability at competitive rates. Through its Outsourcing 2.0 model, companies can scale while maintaining quality, culture, and control.
This shift is opening up new opportunities for U.S. organizations to access top experts at a fraction of the cost. Here’s a closer look at how it works and the lessons worth taking forward.
Table of contents
Getting past common concerns about international talent
When U.S. business leaders consider building offshore teams, the same questions often come up: “Will communication be smooth? Can we really trust professionals we haven’t worked with before?”
These are valid considerations, and the good news is, they’re easier to solve than many expect.
1. Communication and trust: The core concerns
Clear communication and mutual trust are at the heart of any successful partnership. While language and cultural alignment used to be seen as major hurdles, the landscape has shifted significantly.
Today, strong English proficiency and global collaboration experience are common among top offshore professionals.
Research shows that poor communication can stretch project timelines by up to 70% and increase costs by around 20%, but the right structure turns these risks into advantages.
At ADT, we focus on getting this foundation right from the start. Every candidate is vetted not just for technical expertise, but for communication skills, cultural alignment, and work ethic.
Many global companies begin with cautious expectations, then quickly gain confidence as they experience how well offshore teams adapt and integrate.
2. What businesses want to know and how it works
When companies dig deeper, their questions usually center on three things:
– Who sets the quality standards?
– How are feedback loops managed?
– Who is accountable if challenges arise?
Our process is designed to give clear answers. Offshore professionals are embedded into existing workflows, supported by defined communication frameworks and accountability structures.
This clarity is what transforms offshore staff from “extra support” into a trusted, high-performing part of the team.
3. The cost advantage and why it matters
Outsourcing isn’t just a cost play, but cost remains a major benefit. According to Deloitte, 63% of businesses cite cost reduction as a key advantage, and the same share say it allows them to focus on core functions.
For U.S. companies, this means access to specialists at a fraction of the cost while maintaining quality and operational control. Once the initial hesitation fades, offshore teams often reveal something bigger than cost savings – a pathway to greater agility, capability, and growth.
Why Vietnam is emerging as the go-to offshoring hub
When companies think of offshore teams, places like India or the Philippines often come to mind. But Vietnam is quietly moving into the spotlight, offering a fresh alternative for U.S. businesses seeking scalable, dependable teams.
1. Market momentum and growth
Vietnam’s IT outsourcing market is gaining serious traction. Revenue is expected to reach USD 777.36 million by 2025, resulting in a market volume of USD 1.18 billion. Ranked 7th in Kearney’s Global Services Location Index, the country is stepping into the global spotlight as labor costs rise and hiring slows in traditional markets.
This growth is underpinned by a strong STEM foundation. Modern education programs are producing 55,000–60,000 IT and computer science graduates each year. Ranked among the top 10 countries for developer skills and 23rd on HackerRank, Vietnam’s professional base is both deep and well prepared for complex, global work.
2. Cost-quality ratio that resonates
Vietnam’s value proposition lies in combining strong capabilities with a more cost-efficient base. On average, developer salaries are around 50–55% below U.S. levels, while maintaining high technical standards and global exposure.
This cost advantage doesn’t mean compromising on quality. Instead, it gives U.S. companies the flexibility to scale more aggressively, test new ideas, and protect margins, all while retaining solid execution standards.
3. Qualified specialists, adaptability, and cultural fit
Beyond technical skills, Vietnam’s workforce communicates and collaborates effectively. English proficiency has improved significantly through initiatives like the National Foreign Languages 2020 Project, enabling professionals to work confidently with international teams.
Equally important, their strong work ethic, adaptability, and eagerness to learn build trust fast. Vietnamese teams are known for their commitment, responsiveness, and ability to align closely with businesses’ expectations.
4. U.S. companies are taking notice
Major U.S. firms are increasingly turning to Vietnam to tap into its growing skilled labor pool. Investments from Nvidia, Qualcomm, and Apple signal Vietnam’s rising status as a trusted outsourcing hub.
With improving infrastructure, government-backed tech zones, and policies that welcome foreign investment, the environment is set for even stronger U.S. – Vietnam collaboration.
A smarter, sustainable approach to growth
When U.S. companies build a team with a trusted outsourcing provider in Vietnam like Away Digital Teams, they’re doing more than cutting costs, they’re building teams designed to grow with them.
Our focus on retention, integration, and long-term alignment turns offshore talent into trusted extensions of the business, supporting growth that’s sustainable.
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Retention and integration: Building stability
High turnover is often the hidden cost that undermines outsourcing gains. To prevent this, ADT emphasizes structured onboarding, cultural alignment, and ongoing team engagement from day one. This foundation creates teams that are anchored, motivated, and aligned with client goals.
As a result, many client-partnered teams maintain 95% retention over multiple years, preserving institutional knowledge and minimizing the recruiting and training cycles that typically erode savings elsewhere.
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Case study: Accent Group – Scaling with confidence
A leading Australian retailer, Accent Group, faced local talent shortages that were slowing its tech expansion. By partnering with ADT, they built a dedicated offshore unit in Vietnam consisting of nine full-time professionals: Full-Stack Developers, QA Engineers, and DevOps specialists, seamlessly integrated into their broader 40-person operation.
The impact was clear: up to 50% cost savings compared to local hiring, faster execution, and a scalable model that strengthened delivery without compromising quality.
More importantly, the offshore team enhanced Accent Group’s internal capability, operating as a genuine part of their business, not a detached support function.
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Global scale, long-term payoff with Outsourcing 2.0
By distributing work globally, U.S. companies unlock more than operational flexibility. Geographic diversity strengthens resilience, enables round-the-clock support, and lays the groundwork for sustainable growth.
Outsourcing 2.0 takes this further. Unlike traditional outsourcing focused on low costs at the expense of quality and control, its real advantage comes from embedding offshore teams into long-term strategy, scaling with trust, consistency, and depth, not just headcount.
Conclusion
U.S. companies are moving beyond quick fixes, looking for ways to build high-performing teams that can scale sustainably. Global trends reflect this shift, the outsourcing market is expanding rapidly as more organizations use offshoring to drive innovation, boost capacity, and manage risk more strategically.
Vietnam offers a clear answer to why it’s a top choice for outsourcing in 2025. By partnering with Away Digital Teams, U.S. companies can tap into Vietnam’s skilled workforce and build sustainable teams that strengthen capability while keeping budgets under control.
