Reporting directly to the Payroll Manager, the Payroll Officer will assist with the accurate and timely processing of payroll which consists of a majority of casual staff and a subset of permanent staff. The successful candidate will be a detail-oriented individual with experience in payroll processes, compliance, and a strong understanding of Australian payroll regulations including award interpretation.

A key requirement of the Payroll Officer is to work well autonomously and within the Payroll and Head Office team to achieve a high level of customer service.

ACCOUNTABILITIES

Payroll: The Payroll Officer will assist the Payroll Manager in preparing for the processing of fortnightly payroll and maintaining payroll data across the group as required.

• Strong attention to detail in the input of payroll data
• Input and maintain personnel data in payroll system
• Ensure that all timesheets and rosters are completed for processing
• Adhere to deadlines
• Strong communication both written and verbal
• Problem solving skills
• Maintain personnel files in accordance with legislation and company policy
• Required reporting
• Responsible for the timely processing of employee enquiries
• Calculation and processing of back pays
• Responsible for Payroll Enquiry inbox
• Responsible for process improvement and documentation
• Must have Super Guarantee & Long Service Leave knowledge or willing to learn
• Able to read and interpret Awards

Employee Documentation: The Payroll Officer will assist the Payroll Manager in ensuring timely processing of all documentation for all new and existing employees as required.

• Employee documentation is processed in an accurate and timely manner
• Assisting with onboarding where necessary
• All documentation relating to employee onboarding is checked and accurately entered into the system on a daily or weekly basis
• Reports produced and distributed in the correct time frame
• Effective follow up processes are in place to ensure that matters are concluded and requests for information met within the required timelines
• Assistance with production of employee contracts and upload into payroll system

Operational Support: The Payroll Officer will assist the operational teams across the business onboarding new employees as required. This extends to interactions with employee enquiries.

• Liaise with both external and internal parties in a courteous and professional manner
• Ability to prioritize multiple tasks and complete work accurately and on time

Compliance: The Payroll Officer is responsible for ensuring that all activity under their control is conducted in a legal and ethical manner, and is consistent with Company standards, policy and procedure.

• Processes are developed and implemented in a manner, which protects the Company’s funds, interests and reputation
• Ensures quality of documentation and reporting meets Company standards and time lines
• Has a sound knowledge and understanding of Company policy and displays appropriate standards
• Ensures all confidential and personal information is stored and secured properly at the completion of tasks and ensures work station and office contains no un-secured confidential information prior to the completion of each day

KEY PERFORMANCE INDICATORS
1. ZERO HARM

• Lead the safety behavior

2. Payroll Data

• All aspects of payroll operations prepared for processing accurately and on time
• Pay/employee records and filing maintained and up to date
• Ensuring all employee data is compliant and checked

3. Payroll System Administration

• Maintains confidentiality at all times
• Integrity of payroll system data maintained

4. Team Performance

• Being a productive, friendly and supportive member of the team with a ‘can do’ approach

REQUIREMENTS

• Previous experience in payroll support function (essential)
• Strong English skills – written and spoken (essential)
• Demonstrated experience in payroll systems
• Demonstrated experience in award interpretation
• Demonstrated experience in both Windows and business-based applications Excel & Word
• Highly literate with well developed communication and interpersonal skills
• Well organized
• Focus on process improvement
• Able to work autonomously while maintaining focus on the team’s objectives
• Self starter with a keen eye for detail
• Able to work to tight deadlines
• Punctual, reliable and well presented
• Customer service orientation

INTERVIEW PROCESS: 2–3 online rounds

JOB LOCATION: Fulltime office/hybrid/remote working

• Office location: IPC Tower, 1489 Nguyen Van Linh, Tan Hung Ward, HCMC (opposite SC Vivo City, District 7)

WHAT WE OFFER

• Competitive salary with 13th-month bonus
• 100% salary during probation
• Fully paid for Social Insurance & PVI Health Insurance, yearly health check
• Tech gear provided
• 12-15 days of annual leave
• Onsite training opportunities in Australia