The Sales Support Coordinator will provide high-level administrative, operational, and client-facing support to the Sales Team. This role is responsible for streamlining the day-to-day administration of the sales process, coordinating client activity, and ensuring our salespeople are freed up to spend their time where it matters most — in front of clients and winning new business.

The successful candidates will work as part of a small, tight-knit support team, liaising directly with clients, internal stakeholders, suppliers, and the broader Group business.

JOB DESCRIPTION

• Design, build, and maintain scalable backend services in Golang
• Book new business into Salesforce and maintain accurate CRM records across the sales pipeline.
• Prepare client presentations, proposals, and quotes on behalf of the Sales Team.
• Coordinate and manage commercial marketing campaigns for the Sales Team.
• Manage calendars, appointments, and diary scheduling for sales staff.
• Coordinate the preparation and organisation of client meetings, presentations, and functions.
• Liaise directly with clients, stakeholders, suppliers, and subcontractors as required.
• Proactively manage client liaison requirements, particularly in the absence of Sales Team members.
• Process back-office administration and support functions for the Sales Team.
• Manage listings, data entry, and listing adoption tasks across relevant platforms.
• Draft communications, meeting agendas, presentations, and announcements on behalf of the Sales Team.
• Assist with major submissions, marketing reports, and documentation involving the Sales Team.
• Oversee email management and correspondence where required.
• Ensure project timelines, client deliverables, and follow-ups remain on track.

SYSTEM & PROGRAMS

Competency or willingness to learn the following is required:

• Salesforce (or comparable CRM)
• Microsoft Office Suite / Google Workspace
• Mailchimp / Campaign Monitor / other email marketing platforms
• Internal workflow and project management tools (training provided)

PROCESSES & PROCEDURES

Ensure correct use of the company’s online workflow management systems, including:

• Recording all tasks and deadlines accurately
• Keeping due dates updated and monitored
• Tracking time and project activity where required
• Following all internal approval processes and procedures

REQUIREMENTS

• Strong written and verbal English is essential. This role involves regular direct communication with clients and internal stakeholders, and clarity, professionalism, and confidence in English are non-negotiable.
• Ability to work autonomously, prioritise effectively, and perform productively in a fast-paced and agile environment.
• Strong attention to detail and the ability to manage multiple deadlines simultaneously.
• Excellent interpersonal skills
• Professional, proactive, and solutions-focused approach
• Strong problem-solving and coordination abilities
• Comfortable working as part of a small, collaborative team.

INTERVIEW PROCESS: 2–3 online rounds

JOB LOCATION: Fulltime office/hybrid/remote working

• Office location: IPC Tower, 1489 Nguyen Van Linh, Tan Hung Ward, HCMC (opposite SC Vivo City, District 7)

WHAT WE OFFER

• Competitive salary with 13th-month bonus
• 100% salary during probation
• Fully paid for Social Insurance & PVI Health Insurance, yearly health check
• Tech gear provided
• 12-15 days of annual leave
• Onsite training opportunities in Australia