From hello to hired
in 4 steps
From consultation to onboarded in 4 steps
Getting to know your business
Getting to know your business
We start by gaining a clear understanding of your business, goals, and ways of working. This includes learning about:
- Your company’s values, goals, and culture.
- The structure and dynamics of your local team.
- The specific skills, expertise, and qualities you’re looking for.
This foundation allows us to design a tailored hiring approach that aligns closely with your needs.
Sourcing, screening, and vetting talent
Sourcing, screening, and vetting talent
Once requirements are defined, we leverage our deep talent networks to source exceptional candidates.
Our screening and vetting process focuses on:
- Assessing technical skills, experience, and expertise.
- Evaluating communication skills, problem‑solving ability, and cultural fit.
- Ensuring candidates meet your exact specifications and expectations.
- Considering practical AI literacy where it supports the role.
- Assessing comfort working within existing AI‑assisted processes.
Only candidates who meet our high standards move forward.
Presenting you with top candidates
Presenting you with top candidates
We provide you with a curated shortlist of top-tier candidates. You can:
- Interview candidates to get to know them personally
- Test their capabilities and assess role fit
This collaborative step ensures you’re confident in your hiring decision.
Onboarding, setup, and ongoing support
Onboarding, setup, and ongoing support
Once you’ve selected the right candidate, we manage the full onboarding process, including setup in our office or a work-from-home arrangement.
We also provide ongoing support, handling:
- HR management, payroll, compliance, and benefits.
- Workspace setup and tools (laptop, desk, mouse, and any other tools required).
- Team engagement, learning, and development programs.
- Team perks like social sports, celebrations, and cultural events.
This ensures your team members are supported, engaged, and set up for long-term success.
Here are what great fits look like
Nhi - General accountant
Long - Customer service
representative
Dung - QA manual & automation
What you manage
Define role requirement
You set expectations, workflows, and standards specific to your business.
Source, vet, and shortlist candidates and deliver role training
We access Vietnam’s top talent pool and match based on your exact brief. We ensure your team understands your systems – so you don’t waste time re-explaining tasks.
Brief and manage day-to-day priorities
You guide the team on tasks, priorities, and feedback – just like in-house.
Support alignment and productivity
We help your team stay on track with tools, processes, and support behind the scenes.
Set KPIs and outcomes
You control the outcomes and set clear targets aligned to your goals.
Track progress and flag issues
We monitor performance, report on metrics, and support continuous improvement.
Choose platforms and tools
You stay on your systems – no changes needed.
Handle all setup and access
We ensure your team has everything they need to operate smoothly.
Receive direct updates
You communicate directly with your offshore staff.
Remove communication blockers
Your team reports to you directly. We stay behind the scenes and ensure it runs cleanly.
Define role requirement
You set expectations, workflows, and standards specific to your business.
Brief and manage day-to-day priorities
You guide the team on tasks, priorities, and feedback – just like in-house.
Set KPIs and outcomes
You control the outcomes and set clear targets aligned to your goals.
Choose platforms and tools
You stay on your systems – no changes needed.
Receive direct updates
You communicate directly with your offshore staff.
Source, vet, and shortlist candidates and deliver role training
We access Vietnam’s top talent pool and match based on your exact brief. We ensure your team understands your systems – so you don’t waste time re-explaining tasks.
Support alignment and productivity
We help your team stay on track with tools, processes, and support behind the scenes.
Track progress and flag issues
We monitor performance, report on metrics, and support continuous improvement.
Handle all setup and access
We ensure your team has everything they need to operate smoothly.
Remove communication blockers
Your team reports to you directly. We stay behind the scenes and ensure it runs cleanly.
200+ companies grow faster with our top-tier talent.
Away Digital Teams gave us access to a broader talent pool and helped us fine-tune our processes. The integration was seamless, and the team has been a great asset.
We spoke to about six different organisations, we looked at all of them and my first KPI was:
Will they feel like us?
Will they be an extension of us, as opposed to just another group of people that we just throw work to?
And the earliest sense from Away Digital Teams was genuinely similar ways of thinking about how we approach our team, how we support our team, kind of just that level of just cultural alignment.
…we trialled an overseas team several years ago, but we actually weren’t ready to manage them from Australia, which is a complex task and to be honest since the day we started dealing with Away Teams it’s been nothing but a good experience… We’re finding that the calibre of candidates coming out of Vietnam seem to be exceptional. There’s a great culture that Away Teams are building in Vietnam. We’re all about culture in this organisation and you see it happening in Vietnam, it’s nearly like an extension of who we are, and that’s been integral to the success today.
Talk to our team
Need full-time dedicated staff?
Drop in your info below, and we’ll reach out within a day to arrange a chat .