Hire Sales Support Specialists
with Away Digital Teams
Boost your sales efficiency with dedicated Sales Support Specialists.
We can connect you with the best experts Vietnam has to offer.
Drive sales efficiency with knowledgeable Sales Support professionals.
Sales Support professionals streamline your sales process, enabling your team to focus on closing deals. We can help you build a team of efficient Sales Support staff to enhance your sales operations.
Sales Support professionals provide essential assistance to your sales team, ensuring smooth operations and improved client satisfaction.
How can Sales Support professionals help your business?
We connect you with Vietnam’s top Sales Support talent capable of delivering the following for your business:
Client communication
Assisting with client follow-ups and queries.
Proposal preparation
Creating and organising sales proposals.
CRM management
Maintaining and updating customer databases.
Sales tracking
Monitoring and reporting on sales metrics.
Order processing
Ensuring timely and accurate order handling.
Lead generation
Supporting efforts to identify and qualify leads.
Collaboration
Coordinating between sales and other teams.
Why Away Digital Teams?
Trusted partnerships
Hundreds of businesses have counted on us to build and manage their Vietnamese team.
High client retention
95% of our clients stick with us year after year and grow their teams.
Save you time
We source, qualify and provide top tier candidates for you to choose from.
Employee satisfaction
90% of our staff have been with us for more than 5 years.
Large talent pool
Vietnam boasts deep pools of talent in a wide range of industries.
Guaranteed quality
100% of our candidates go through strict vetting to ensure you get the best talent.
Why Vietnam?
Vietnam is quickly becoming the new hotspot for outsourcing, with a huge talent pool of high-quality, forward-thinking professionals.
70% hold degrees in high-demand fields
Our talent network in Vietnam spans key industries, including technology, engineering, finance, and design.
35% annual growth in key industries
Vietnam's growth and stability offer easy access to top talent in various fields.
Top 7 outsourcing destinations
Vietnam is now one of the best places to outsource, thanks to its talented and reliable workforce.
85% of candidates are fluent in English
Communication is easy, with the majority of our candidates fluent in English.
01.
INTRODUCTION
We start with an in-depth discussion to understand your goals and project scope. This involves clarifying objectives, expectations and any constraints to establish what staff you are looking for.
02.
WE FIND
We reach out to our deep networks and pools of talent in Vietnam, scouting for the best fit for your business and the role/s you're after, making sure to tick every box.
03.
YOU CHOOSE
We pre-screen each and every professional before sending them over to you to interview to ensure they will be right for the role; the rest is up to you. If you aren't happy with our choices, we scout another round of candidates.
04.
WE MANAGE
Once picked, we onboard your new team member/s, provide them with equipment and give them a desk in our office where they can work around like-minded individuals.
05.
ONGOING SUPPORT
We check in regularly with you and your new staff to make sure everything is going smoothly, and help the integration process by ensuring both parties are happy and thriving.
Trusted by leading businesses
Away Digital Teams gave us access to a broader talent pool and helped us fine-tune our processes. The integration was seamless, and the team has been a great asset to our business.
“We spoke to about six different organisations, we looked at all of them and my first KPI was: Will they feel like us? Will they be an extension of us, as opposed to just another group of people that we just throw work to? And the earliest sense from Away Digital Teams was genuinely similar ways of thinking about how we approach our team, how we support our team, kind...
“I took the first opportunity I could to go over and actually see and meet the teams and understand the environment and that’s where I met the people that are managing the operations on the ground there. And I was really impressed with those people in addition to the people that we’ve got on our team. But seeing the environment that they’re working in and seeing the leadership that are...
“…we trialled an overseas team several years ago, but we actually weren’t ready to manage them from Australia, which is a complex task and to be honest since the day we started dealing with Away Teams it’s been nothing but a good experience… We’re finding that the calibre of candidates coming out of Vietnam seem to be exceptional. There’s a great culture that Away Teams are building in Vietnam. We’re...
Sales Support: FAQs
What tasks can an outsourced sales support team handle?
An outsourced sales support team can manage key functions like lead generation, appointment setting, CRM management, and customer communication. They help streamline sales processes by handling administrative tasks, data entry, and market research, allowing your in-house team to focus on core sales activities. This improves efficiency, reduces operational costs, and enhances overall sales performance.
How will the outsourced sales support team communicate with my internal team?
Effective communication between your internal team and an offshore sales support team requires clear channels, regular check-ins, and the right technology. Tools like instant messaging, video conferencing, and project management platforms streamline interactions, support real-time collaboration, and keep everyone aligned on shared goals. These practices foster transparency, build trust, and ensure accountability across both internal and external teams.
How should an outsourced sales support team be integrated with existing processes?
To successfully integrate an outsourced sales support team, it’s essential to prioritize effective communication, set clear expectations from the start, and build collaborative workflows. Equip them with the tools, training, and access they need to align closely with your internal processes. Regular check-ins, shared platforms, and alignment on KPIs ensure the outsourced team functions as a seamless extension of your in-house operation.
