How global companies are thriving with Vietnam-based teams

Vietnam is fast becoming a preferred outsourcing destination for global companies looking to boost competitiveness and accelerate growth. Beyond cost efficiencies, it offers a young, tech-driven workforce, advanced digital infrastructure, strong government support for innovation, and is positioned in a strategic location in Southeast Asia. By 2025, Vietnam’s Business Process Outsourcing market is projected to reach US$653.39m, with a CAGR of 7.69%, growing to US$878.79m by 2029.

Global companies such as Samsung, Nvidia, and Google have established a presence in Vietnam, attracted by a workforce that is both highly capable and flexible, well-equipped to meet the demands of an increasingly dynamic global market. Leveraging Vietnam-based talent is emerging as a strategic decision for businesses seeking to scale efficiently, accelerate innovation, and strengthen their competitive position in the global market.

Why global companies are turning to Vietnam for outsourcing

As the outsourcing landscape evolves, businesses are actively seeking efficient, high-impact alternatives. With a skilled workforce and cost-effective talent, Vietnam stands out as a top outsourcing destination. Here’s why more international companies are turning to Vietnam to strengthen and scale their global operations:

1. Moving beyond crowded outsourcing hubs

Traditional outsourcing hubs like India and the Philippines are grappling with rising costs, talent shortages, and market saturation. In response, global companies are seeking alternatives that offer greater agility and fewer obstacles. Vietnam presents a compelling solution, providing a less congested hiring landscape and a highly motivated workforce. This shift enables businesses to bypass the constraints of oversaturated markets and access a dynamic environment for collaboration.

2. A skilled workforce ready for global business

Vietnam’s strong emphasis on STEM education has cultivated a workforce proficient in IT, accounting, marketing, and many other technical fields. The country currently boasts a digital and tech labour workforce exceeding 560,000 professionals, with approximately 60,000 IT graduates joining the market each year. Complementing this is the government’s commitment to language development through initiatives like the National Foreign Languages 2020 Project (NFL2020), which has significantly improved English proficiency, bridging communication gaps and reinforcing Vietnam’s position as a top destination for globally oriented outsourcing solutions.

3. Hardworking culture that fits well with global teams

Rooted in a tradition of diligence and quality, Vietnam’s workforce brings a level of dedication that resonates with multinational partners. This cultural emphasis on excellence fosters strong teamwork and clear, effective communication, key ingredients for successful cross-border projects. Companies find that Vietnamese teams integrate effortlessly into their ecosystems, delivering consistent results and building trust that strengthens long-term alliances.

4. Government support that makes outsourcing easy

Vietnam’s government actively welcomes foreign investment through tax incentives and simplified regulations, making it an attractive outsourcing destination. Resolution 02/NQ-CP (2023) reinforces the country’s commitment to enhancing the business environment and global competitiveness, leading to increased investment and growth. In 2024, Vietnam attracted approximately $38.23 billion in registered foreign direct investment, with disbursed capital reaching a record $25.35 billion, marking a 9.4% increase from the previous year. Significant advancements in digital infrastructure and connectivity further strengthen Vietnam’s position, ensuring smooth and efficient outsourcing operations in an evolving global market.

5. A time zone that works for international teams

Vietnam’s time zone aligns well with major markets like Australia and Asia, enabling real-time communication and efficient teamwork. Additionally, its flexible work hours also support U.S. and European time zones, ensuring smooth collaboration across multiple regions. Businesses outsourcing to Vietnam can extend operational hours, provide 24/7 support, and enhance productivity, offering a level of adaptability that traditional in-house teams often can’t match.

6. Vietnam’s growing tech industry

Vietnam is rapidly establishing itself as a tech powerhouse, with its IT, AI, and software development sectors gaining global attention. The country’s IT outsourcing market is projected to reach nearly $698 million in 2024, with an annual growth rate of 16.38%, with the potential to reach $880 million by 2028. This growth is driven by a skilled workforce and competitive labour costs, making Vietnam an attractive destination for outsourcing services.

NVIDIA’s expansion into Vietnam signals potential for AI-driven growth, while Google’s planned development of a hyperscale data centre in the country underscores confidence in its tech trajectory. These investments highlight Vietnam’s evolution into a hub where innovation meets opportunity, drawing companies eager to partner with a forward-thinking market for sustained success.

Real-world success: How global companies are thriving with Vietnam-based teams

 

Many organisations are achieving success by partnering with Vietnam-based teams, as demonstrated by Accent Group’s collaboration with Away Digital Teams. Faced with local hiring challenges and the need to expand their tech capabilities, Accent Group turned to Vietnam to build a high-performing offshore team. Away Digital Teams assembled a range of dedicated talent based on the client’s needs, including developers and engineers, who seamlessly integrated with the Australian team. This offshore team scaled to a 40-person team, tailored to meet Accent Group’s specific operational needs.

By implementing a structured onboarding process and clear communication, the Vietnam-based team quickly integrated with the company’s culture and operational needs. This seamless alignment resulted in significant cost savings of up to 50%, enhanced tech delivery, and the creation of a scalable offshore model that supports long-term growth. This partnership highlights the powerful benefits of outsourcing to Vietnam.

The future of outsourcing with Vietnam-based teams

As of 2025, Vietnam continues to be well-known as a premier outsourcing hub, driven by its dynamic and skilled workforce. The country’s expanding infrastructure, strong tech ecosystem, and supportive government initiatives, coupled with a focus on digital transformation, make it an attractive choice for global companies seeking high-quality, cost-effective services. Businesses tapping into Vietnam’s workforce can access skilled professionals, enhance innovation, achieve seamless integration, and scale effectively for continued development.

As companies worldwide strive to innovate and stay competitive in a digital-first world, Vietnam’s also rise as a centre for AI and tech talent further strengthens its role as a crucial partner for driving operational efficiency and fostering long-term success. Discover more in Vietnam and AI talent: A rising hub for outsourcing and innovation to unlock exceptional opportunities for businesses of all sizes in an increasingly tech-driven world.