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Outsourcing for the healthcare services industry

Why Vietnam is a top choice for healthcare services outsourcing

The healthcare landscape is advancing rapidly, creating new opportunities to improve care through innovation and smarter systems. As digital tools, patient expectations, and regulatory frameworks evolve, healthcare organizations are looking for reliable support to stay agile and focused on what matters most, delivering quality care.

Vietnam offers a reliable solution. Away Digital Teams partners you with skilled professionals who work seamlessly in sync with your team. From administrative support to technical roles, we help you stay focused on delivering safe, patient-centered care while we handle the essential work that keeps your operations running smoothly.

Our approach to outsourcing in the healthcare services industry

  • Skilled talent for modern healthcare
    We bring you access to professionals who bring deep healthcare expertise and work fluently with current technologies, such as accurate coding, secure data handling and coordinated tele-health support. Their capabilities help ensure compliance, quality, and continuity of care.
  • Flexible teams that grow with you
    Our resourcing adapts to your evolving needs, whether you're scaling services or navigating seasonal demand. We build teams that integrate seamlessly into your operations, so your clinical staff can stay focused on delivering exceptional, patient-centered care.
  • A long-term partner in performance
    We’re more than a staffing solution. As a committed partner, we align with your strategic goals to support consistency, operational clarity, and ongoing improvement in a fast-moving healthcare landscape.

Your trusted outsourcing partner

By focusing on cultural fit and matching highly skilled professionals to your job role, we not only help you save cost, but we support you in accessing top-tier talent that will take your business to the next level.
Vietnamese talent

Vietnamese talent

Vietnam offers a fast growing talent pool of highly skilled professionals across a range of industries.
Client partnership

Client partnership

We're not just another outsourcing provider. We see ourselves as a true partner in helping you achieve your business goals.
Our people

Our people

We go above and beyond to look after our people and have an employee benefits program we are proud of.
Skilled professionals

Skilled professionals

Our sweet spot is hiring University-educated, highly skilled individuals who are free-thinking.
Cultural alignment

Cultural alignment

We ensure our candidates not only have the right skills and experience, but also match the culture of your business.
Quality and trust

Quality and trust

We pride ourselves on finding you quality talent and building trusting relationships.

Trusted by leading businesses

Hear directly from our client about the value we bring, and learn why they consider us more than a vendor, but a reliable extension of their healthcare delivery.

DEAN MOHR
Managing Director - My Occ Health Record

“…we trialled an overseas team several years ago, but we actually weren’t ready to manage them from Australia, which is a complex task and to be honest since the day we started dealing with Away Teams it’s been nothing but a good experience… We’re finding that the calibre of candidates coming out of Vietnam seem to be exceptional. There’s a great culture that Away Teams are building in Vietnam. We’re...

Why Vietnam?

Vietnam is quickly becoming the new hotspot for outsourcing, with a huge talent pool of high-quality, forward-thinking professionals.

70% hold degrees in high-demand fields

Our talent network in Vietnam spans key industries, including technology, engineering, finance, and design.

35% annual growth in key industries

Vietnam's growth and stability offer easy access to top talent in various fields.

Top 7 outsourcing destinations

Vietnam is now one of the best places to outsource, thanks to its talented and reliable workforce.

85% of candidates are fluent in English

Communication is easy, with the majority of our candidates fluent in English.

Which roles in the healthcare services industry can you outsource with Away Digital Teams?

Healthcare outsourcing today is about more than reducing overhead, it’s about finding skilled support that upholds the standards of care. Away Digital Teams brings you access to qualified professionals in Vietnam across administration, digital health, patient engagement, and more.

If your focus is on routine operations or tech-driven services, our teams adapt as you grow, so your people can stay focused on care, not coordination.

Roles you can outsource span a wide range of healthcare functions, including:

How it works

01.
Discover

We begin with a detailed consultation to understand your goals, challenges, and operational priorities. As an outsourcing provider in the healthcare services industry, we assess your company culture, workflows, and specific requirements to ensure our offshore professionals in Vietnam complement and elevate your existing structure.

Our objective is to seamlessly integrate our offshore specialists in Vietnam into your strategy, ensuring smooth collaboration and optimal performance.

02.
We source

Leveraging our extensive network in Vietnam, we find top-tier candidates across key functions, including app developers, help-desk support, data entry specialists, and other essential roles. Each candidate is screened for healthcare knowledge, regulatory familiarity, and relevant credentials, and you choose only those who align with your standards.

03.
You select

We conduct a rigorous screening process, shortlisting only candidates with proven proficiency and relevant credentials. You engage directly with them to ensure alignment with your team’s work environment. If needed, we promptly present alternative options to secure the ideal match.

04.
We onboard

Once selected, your team is equipped with cutting-edge tools and a modern workspace in our Vietnam office. They start fully prepared, and integrate seamlessly with your local staff, ensuring clear communication and efficient workflow from day one.

05.
Continuous support

We provide ongoing management to maintain peak performance and team cohesion. Our adaptable approach evolves with your needs, fostering a strong partnership that drives long-term growth and operational excellence.

Frequently asked questions

What is healthcare outsourcing, and how can it benefit my business?

Healthcare outsourcing involves partnering with external providers to provide offshore support staff, dedicated to your business. This approach allows healthcare organizations to focus on delivering quality patient care while reducing operational costs, streamlining processes, and addressing workforce shortages with skilled professionals.

How does healthcare outsourcing help address workforce shortages?

By outsourcing relevant tasks to skilled professionals in Vietnam, businesses can quickly scale their teams without the challenges of hiring and training full-time staff locally. This approach provides access to a vast pool of qualified talent, ensuring your organization has the resources it needs to manage increasing workloads and deliver exceptional service.

How do I ensure quality and compliance with healthcare outsourcing?

We work with you to understand your specific requirements, including compliance with industry regulations and standards. Our rigorous recruitment process ensures you get access to only the skilled talent. Additionally, we provide ongoing support, monitoring, and communication.

How can outsourcing improve the financial health of our hospital or clinic?

Outsourcing can strengthen your hospital or clinic’s financial health by reducing costs and enhancing efficiency. By delegating functions like billing, IT, or admin support to experienced partners, you minimize overhead, improve accuracy in revenue capture, and free up internal teams to focus on patient care, allowing your organization to scale smarter and operate more sustainably.

How does outsourcing help us manage complex healthcare regulations and compliance?

Outsourcing healthcare compliance helps organizations manage complex regulations by improving efficiency, ensuring data security, and ensuring consistent accuracy. It allows businesses to offload the burden of staying up-to-date with regulations and implementing necessary changes, freeing internal teams to focus on delivering quality patient care.

Talk to our team

Need full-time dedicated staff?
Drop your info, and we’ll reach out within a day to arrange a chat .

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