Why Vietnam is a top choice for logistics outsourcing services
Vietnam continues to emerge as a smart choice for logistics services outsourcing, driven by a strong education pipeline, global-standard certifications like FIATA, and a growing talent base with deep industry knowledge. Businesses gain access to professionals skilled in freight documentation, coordination, and back-end support, all within a cost-efficient and infrastructure-ready environment.
As the logistics outsourcing sector expands, Vietnam offers a reliable foundation for companies looking to scale operations, streamline workflows, and maintain high accuracy across time zones. It’s a practical, future-focused solution for businesses aiming to improve output and cost control at once.
Our approach to outsourcing in the logistics industry
- Tailored talent for logistics operationsAway Digital Teams helps logistics companies source and structure high-performing roles across freight support, warehouse staff, and shipping coordination. Based in Vietnam, this talent integrates into your workflows, aligned to your systems, tools, and business goals.
- Scalable resourcing that moves with your supply chainFrom seasonal surges to ongoing growth, we enable you to scale confidently. You remain in control, selecting and managing professionals who reduce friction, improve accuracy, and respond to demand in real time.
- A long-term partner in logistics performanceAway Digital Teams supports sustainable performance through cost-effective resourcing models that drive day-to-day consistency and process efficiency. Whether it’s freight tracking, document entry, or inventory planning, our focus is helping you move faster, serve customers better, and grow on your terms.
Your trusted outsourcing partner
Vietnamese talent
Client partnership
Our people
Skilled professionals
Cultural alignment
Quality and trust
Trusted by leading businesses
Why Vietnam?
70% hold degrees in high-demand fields
35% annual growth in key industries
Top 7 outsourcing destinations
85% of candidates are fluent in English
Which roles in the logistics industry can you outsource with Away Digital Teams?
As logistics operations expand, maintaining speed, accuracy, and cost-efficiency becomes essential.
Away Digital Teams bridges you with experienced logistics professionals in Vietnam who support functions like stock reconciliation, dispatch coordination, and admin tasks, helping you strengthen internal capability while scaling smarter.
Roles you can outsource span key logistics areas, including:
Customer Support
Logistics
Finance
IT
How it works
In the logistics services industry, operational clarity and speed are critical. We start by understanding your business model, whether you’re managing freight flows, scaling dispatch capacity, or streamlining warehouse coordination. Our discovery process maps your existing workflows and identifies where outsourced logistics roles can provide the most impact.
Leveraging our recruitment network in Vietnam, we introduce you to professionals experienced in areas like freight documentation, inventory reporting, transport scheduling, and shipping data entry. Each candidate is evaluated for logistics know-how, communication skills, systems familiarity, and alignment with your operational rhythm.
Only qualified candidates who meet your criteria are shortlisted. You’ll engage directly with them to assess compatibility with your day-to-day needs. If the fit isn’t right, we move quickly to provide alternative options, ensuring your logistics operations are supported by people who add value from day one.
Once selected, your team is equipped with cutting-edge tools and a modern workspace in our Vietnam office. They start fully prepared, and integrate seamlessly with your local staff, ensuring clear communication and efficient workflow at the beginning.
We provide ongoing management to maintain peak performance and team cohesion. Our adaptable approach evolves with your needs, fostering a strong partnership that drives long-term growth and operational excellence.
Frequently asked questions
What is logistics outsourcing?
In the logistics sector, outsourcing refers to the practice of assigning process-driven functions, such as shipment tracking, customer service, and data management, to offshore teams. By setting up dedicated professionals tailored to specific workflows, logistics providers can enhance operational efficiency, ensure data accuracy, and scale more effectively while maintaining oversight and control.
Why could outsourcing be beneficial to a logistics company?
Outsourcing enables logistics companies to enhance operational performance while managing resources more strategically. By engaging skilled outsourced professionals for functions like freight coordination, documentation, or inventory tracking, businesses can streamline workflows, access broader capabilities, and scale with confidence, supporting both day-to-day output and lasting success.
What role does technology play in logistics business process outsourcing services?
Technology is central to modern logistics outsourcing, enabling offshore professionals to work in sync with your operations through real-time systems, cloud platforms, and automation tools. From inventory tracking to digital documentation, it enhances accuracy, speeds up communication, and creates the transparency needed for high-performance supply chain support.
Can logistics business process outsourcing services help improve customer service?
Yes, outsourcing logistics functions can enhance customer service by improving speed, accuracy, and responsiveness. Experienced global experts manage key touchpoints such as shipment tracking, documentation, and inquiry handling, helping your business stay consistent and dependable. With the right talent in place, your service experience becomes more efficient, strengthening trust and satisfaction.
What services does Away Digital Teams offer as a logistics back office outsourcing company?
Away Digital Teams helps logistics businesses strengthen their operations with experienced support across freight documentation, shipment tracking, stock reconciliation, and dispatch coordination. We also assist with data entry, invoicing, and booking management, freeing up internal resources and boosting performance.
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